Evidence-first water education for Louisville and Kentuckiana homeowners

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Privacy Policy

How ZeroTrace Water handles information submitted through this website.

ZeroTrace Water illustration for Privacy Policy

Effective date: August 1, 2026

Information you provide

ZeroTrace Water may receive your name, phone number, email address, ZIP code, water source, water concern, preferred contact method, and other details you submit through a form, email, or phone call.

How information is used

Information may be used to respond to requests, provide education, assess service availability, maintain records, improve website content, prevent spam or misuse, and send updates when you have requested them.

Sharing

Information is not sold. It may be shared with service providers or responsible contractors only when needed to operate the website, respond to a request, evaluate availability, or perform a service you authorize. Legal disclosure may occur when required by law.

Cookies and logs

The hosting environment may create ordinary server logs containing IP address, browser, requested pages, timestamps, and security information. Analytics or advertising tools should not be added without updating this policy and obtaining any consent required by applicable law.

Data choices

To request access, correction, deletion, or removal from educational email, contact info@zerotracewater.com. Some records may be retained when reasonably necessary for legal, security, or operational purposes.

Security

Reasonable safeguards should be used, but no internet transmission or storage system can be guaranteed completely secure. Do not submit sensitive medical, financial, or identity information through the general contact form.

Contact

Email info@zerotracewater.com or call (502) 377-1799.

Know what is in your water

Better water decisions start with better information.

Describe your water source and concern. ZeroTrace Water will help organize the questions, records, testing, and treatment claims worth comparing.

Call ZeroTrace Water · (502) 377-1799